Privacy Policy

Effective Date: August 11, 2026

Welcome to i-Spice (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use https://ispices.in/ (“Website”), purchase our products, contact us, or otherwise interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Create an account

• Place an order

• Contact us through our website

• Subscribe to our newsletter or promotional communications

• Submit an enquiry or feedback

• Participate in promotions, offers, or surveys

This information may include:

• Full name

• Email address

• Mobile/telephone number

• Billing address

• Shipping/delivery address

• Order and transaction information

• Account/login information

• Information you provide through contact or enquiry forms

We may also automatically collect certain technical information when you visit our Website, such as:

IP address

Browser type and version

Device type

Operating system

Pages visited

Referring website

Date and time of visits

General website usage and interaction information

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders

Process payments through

authorized payment service providers

Provide customer support

Respond to enquiries and requests

Manage your account

Send order confirmations and service-related communications

Improve our products, services, website functionality, and user experience

Prevent fraud, abuse, and unauthorized activity

Maintain website security

Analyze website traffic and performance

Provide relevant offers, promotions, and advertisements

Measure the effectiveness of our advertising campaigns

Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, web beacons, and similar technologies to operate the Website, remember preferences, understand website usage, measure advertising performance, and provide relevant advertising.

Cookies may be used for:

Essential website functionality

Shopping cart and checkout functionality

Website analytics

Advertising measurement

Remarketing and advertising purposes

Improving website performance and user experience

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

4. Google Ads and Advertising

We may use Google Ads and related Google advertising technologies to promote our products and services.

These technologies may allow us to:

Measure advertising performance

Understand how visitors interact with our Website after viewing or clicking an advertisement

Show relevant advertisements

Create advertising audiences based on visitors’ interactions with our Website, where permitted by applicable law

Conduct remarketing or similar advertising activities

Third-party vendors, including Google, may use cookies or similar technologies to serve or measure advertisements based on a user’s previous visits to our Website.

Google may process information in accordance with its applicable policies and terms.

You can manage or opt out of certain personalized advertising through Google’s advertising settings.

For more information about Google’s advertising practices and controls, please visit Google’s advertising settings.

5. Google Analytics and Website Measurement

We may use Google Analytics or similar analytics services to understand how visitors use our Website.

These services may collect information such as:

Device and browser information

Approximate location information

Pages visited

Website interactions

Traffic sources

Website usage patterns

Analytics information helps us understand website performance and improve our services.

Where required by applicable law, we will obtain appropriate consent before using cookies or similar technologies for analytics or advertising purposes.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors and payment gateways

Shipping and logistics providers

Website hosting and technical service providers

Customer support providers

Website analytics and advertising service providers

Email and communication service providers

Professional advisers, auditors, or legal authorities where required

Such third parties may process information only as necessary to provide their services or as required by applicable law.

7. Payment Information

Payments may be processed through third-party payment gateways.

We do not intentionally store complete credit/debit card numbers, CVV numbers, or other full payment credentials on our website servers unless specifically required and lawfully permitted.

Payment information is handled by the relevant payment service provider according to its security practices and applicable requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Our Website uses HTTPS/SSL technology to help protect information transmitted between your device and our Website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our products and services

Complete transactions

Maintain business and accounting records

Resolve disputes

Prevent fraud

Comply with legal, tax, accounting, or regulatory obligations

Enforce our agreements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of information where legally applicable

Withdraw consent where processing is based on consent

Opt out of promotional communications

Manage certain cookie preferences

Object to certain types of processing where applicable

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

11. Advertising Opt-Out

If personalized advertising or remarketing is used, you may be able to control personalized advertising through Google’s advertising settings and other available privacy controls.

Please note that opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements. You may continue to receive non-personalized or contextual advertisements.

12. Children’s Privacy

Our Website is not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our Website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

14. International Visitors

Our Website may be accessible to users from different countries.

Where personal information is transferred, stored, or processed outside your country, such processing will be carried out subject to applicable legal requirements and appropriate safeguards where required.

For visitors located in jurisdictions that require consent for certain cookies, analytics, or advertising technologies, we may request appropriate consent before activating such technologies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Effective Date.”

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our Website.

Website: https://ispices.in/

Email: info@ispices.in

Business: i-Spice

Country: India.